The main online portal for federal government services crashed on Friday morning, as thousands of people tried to submit their tax returns.
The MyGov site was unavailable from about 10am on Friday, returning only an error message.
The Department of Human Services said via MyGov’s Twitter account there were “technical difficulties” with the website.
“We are urgently investigating the issue and we’re working hard to fix this as quickly as possible,” it repeatedly said in replies to people reporting the error.
Some of our services (incl. the portals & our online services via myGov) are currently unavailable or experiencing slowness. We're working on the issue & apologise for the inconvenience. Stay tuned for updates. pic.twitter.com/oTQNDfC6WP
— ato.gov.au (@ato_gov_au) July 12, 2019
The Australian Taxation Office also tweeted that “some of our services (incl. the portals & our online services via myGov) are currently unavailable or experiencing slowness”.
More than a million people have filed tax returns since the start of July – many more than usual – seeking to take advantage of recently legislated tax cuts. By last Monday – just a week into the new financial year – 650,000 people had already lodged their returns.
The Australian Tax Office had earlier confirmed that early birds who lodged their tax returns quickly after July 1 would start to receive their refunds from Friday.
The new single-touch payroll system means most workers have to access the online system to retrieve their payroll summaries for their tax returns this year.
-more to come
-with AAP
The post Tax return chaos as MyGov website crashes appeared first on The New Daily.
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